Q. You do not have the design I want on your website, do you have a make to order section where I can request something that I would want making...
A. You can email our onsight graphic designer at andyoc24@gmail.com or contact daisytaylordecals@btinternet.com We are always willing to attempt to fill requests from our customers.
Q. Can I apply my wall art to a painted wall?
A. Yes, we do advise that you wait at least 4 weeks before applying to a newly painted wall.
Q. Can I remove the sticker if needed and can I re use the sticker?
A. Yes they are easy to remove - but once removed you will not be able to use it again.
Q. I am looking for a certain colour - do you have any other colours available.
A. Yes we do - There are 24 colours on the colour chart (they are the most popular) - but there are many other colours available. If you need a colour that I have not got in stock I will contact my supplier and order immediately. There may be a slight delay for despatch but one of our team will contact you to let you know.
Q. I like an item but it is too big or too small for where I want to put it - can you make it smaller or bigger for me.
A. Sizes are all adjustable and we are happy to change the sizes for you - Personalised names especially in the fancy fonts are very hard to make smaller - we would always suggest an alternative font in these instances.
Q. I have followed the instructions but have damaged a letter or a word whilst applying it - what can I do?
A. Email us on daisytaylordecals@btinternet.com we can send a replacement out to you that you can add into your wall art to complete it.
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